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Get In Touch

We're here to help. Reach out with questions, support requests, or partnership opportunities.

Contact Information

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Address

Viclappy Holdings
Community Support Center
123 Veteran's Way
Springfield, IL 62701

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Phone

Main Line:
+1 (214) 908-6628

Crisis Support:
+1 (214) 908-6628

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Email

General Inquiries:
admin@vicklappyholdings.com

Case Management:
admin@vicklappyholdings.com

Business Hours

Regular Hours

Monday - Friday 8:00 AM - 5:00 PM
Saturday 10:00 AM - 2:00 PM
Sunday Closed

Crisis Support Available

24/7 Crisis Hotline

For urgent support outside regular hours, please call us at +1 (214) 908-6628

Location

๐Ÿ“Œ Visit us at our Community Support Center. Easy parking available. Wheelchair accessible.

Send Us a Message

Frequently Asked Questions

What is the best way to reach you?

You can contact us by phone at +1 (214) 908-6628 during business hours, email us at admin@vicklappyholdings.com, or use our online contact form.

Can I visit your office in person?

Yes! Our Community Support Center is open Monday-Friday 8am-5pm and Saturday 10am-2pm. We're located at 123 Veteran's Way, Springfield, IL 62701. We're wheelchair accessible with ample parking available.

How quickly will you respond to my inquiry?

We typically respond to emails within 24 business hours. For phone calls, you can speak with a staff member during business hours. For urgent matters, please call our crisis support line.

Do you have services available outside business hours?

Our regular office hours are Monday-Friday 8am-5pm and Saturday 10am-2pm. For urgent situations, call +1 (214) 908-6628.

Can I request an appointment online?

Yes! You can submit an appointment request through our Appointment Request page, or contact us directly and a staff member will help schedule your visit.

Are your services confidential?

Yes. We take client privacy very seriously. All personal information is kept confidential and handled according to HIPAA and state privacy regulations.

Ready to Get Support?

Don't waitโ€”reach out to us today. Our team is ready to help you navigate services and find solutions.